1. Booking and Payment

A booking is confirmed only after a deposit or full payment is received. Payment details and deadlines will be communicated during the booking process.

• Advance payment may be required to secure the reservation
• The remaining balance must be paid before arrival unless otherwise agreed
• Failure to complete payment may result in cancellation

2. Cancellation Policy

Cancellation terms depend on the agreement made at the time of booking.

• Deposits may be non-refundable
• Late cancellations may result in partial or full charge
• No-shows will be charged the full booking amount

3. Check-in and Check-out

• Check-in: from agreed time (usually after 16:00)
• Check-out: until agreed time (usually before 10:00)
• Early check-in or late check-out may be available upon request

4. Guests and Property Use

Only the number of guests stated in the booking is allowed to stay at the property.

• No parties or events without prior approval
• Guests must respect neighbors and local regulations
• Any illegal or unsafe activity is strictly prohibited

5. Damage and Security Deposit

Guests are responsible for any damage caused during their stay.

• A security deposit may be required
• Damages will be deducted from the deposit if applicable
• Guests must report any issues immediately

6. House Rules

• Smoking is allowed only in designated outdoor areas
• Pets are allowed only if agreed in advance
• Quiet hours must be respected
• Keep the property clean and maintained during your stay

7. Liability

Villa San Martino is not responsible for:

• Loss, theft, or damage to personal belongings
• Injuries occurring during the stay
• Interruptions caused by external factors (weather, utilities, etc.)

8. Website Use

All content on this website is provided for informational purposes only.

• We reserve the right to update content at any time
• Unauthorized use of content is prohibited

9. Privacy

Personal data is handled in accordance with our Privacy Policy. By using this website or making a booking, you agree to the collection and use of your data as described there.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be published on this page.

11. Contact

For any questions regarding these Terms and Conditions, please contact:

Villa San Martino
Martinski 3C, 52231, Nedešćina, Croatia
Phone: +385 95 812 7472
Email: book@villa-sanmartino.net