1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, send a booking request, complete a form, or communicate with us by email or phone.

• Name and surname
• Email address
• Phone number
• Booking details and travel dates
• Any other information you choose to provide in your message

2. How We Use Your Information

Your information may be used for the following purposes:

• To respond to inquiries and booking requests
• To communicate with you regarding your stay
• To provide customer support
• To improve our website and services
• To comply with legal obligations

3. Legal Basis for Processing

We process personal data only when we have a valid legal basis to do so. This may include your consent, the need to take steps before entering into a booking agreement, the performance of a contract, compliance with legal obligations, or our legitimate interest in managing inquiries and operating our business.

4. Contact Forms and Communication

When you contact us through this website, by email, or by phone, we use the information you provide solely to respond to your request and provide the requested services or information.

5. Cookies and Website Data

This website may use cookies and similar technologies to improve user experience, analyze website traffic, and ensure proper website functionality. Cookies may store technical or usage-related information such as browser type, device type, pages visited, and session activity.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

6. Data Sharing

We do not sell or rent your personal data to third parties. Personal data may only be shared when necessary with trusted service providers who assist in operating the website or managing bookings, or when disclosure is required by law.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, including responding to inquiries, managing bookings, complying with legal obligations, and resolving disputes.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmission or storage over the internet is completely secure.

9. Your Rights

Depending on applicable law, you may have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, objection to processing, and data portability.

To exercise any of these rights, please contact us using the contact details listed in this Privacy Policy.

10. Third-Party Links

This website may contain links to third-party websites such as booking platforms or external services. We are not responsible for the privacy practices or content of those external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our services, or our data practices. Any updates will be published on this page.

12. Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

Villa San Martino
Martinski 3C, 52231, Nedešćina, Croatia
Phone: +385 95 812 7472
Email: book@villa-sanmartino.net